Lenovo Onsite Upgrade - extended service agreement - 5 years - on-site

• Ensure seamless operation with Lenovo's comprehensive Onsite Upgrade, minimizing downtime and maximizing productivity for your clients.
• Benefit from a 5-year extended service agreement, providing long-term support and reducing total cost of ownership.
• Offer your customers the convenience of on-site support, eliminating the need for costly and time-consuming repairs.
• Parts and labor coverage ensures comprehensive protection against hardware failures, safeguarding your clients' investments.
• Gain a competitive edge by offering value-added services that enhance customer satisfaction and loyalty.
• Increase your profit margins by bundling this service with Lenovo laptops, creating attractive packages for your resellers.
• Streamline your service offerings with a standardized and reliable support solution from a trusted brand.
• Reduce logistical complexities with direct on-site support, simplifying the repair process for both you and your customers.

FAQ:

Q: What does the Lenovo Onsite Upgrade cover?
A: It covers parts and labor for hardware repairs, with on-site service for a period of 5 years.

Q: Who is this service agreement best suited for?
A: Businesses that require minimal downtime and immediate support for their Lenovo laptops.

Q: What type of issues are covered under this agreement?
A: This covers hardware malfunctions and defects covered under Lenovo's standard warranty, extended for 5 years.

Q: How quickly can I expect on-site support after reporting an issue?
A: Response times vary depending on location and severity of the issue, but Lenovo aims for prompt service.

Q: Is the Lenovo Onsite Upgrade transferable if the laptop is sold?
A: Please refer to the full terms and conditions of the service agreement for transferability details.

Q: Can Lenovo Lenovo Onsite Upgrade price be negotiated?
A: Yes, Price can be negotiated through the RFQ Process with Approvals. Click for Process