Lenovo Onsite Upgrade - extended service agreement - 5 years - on-site

• Extend your customers' Lenovo desktop warranties, offering peace of mind and increasing customer loyalty.
• Reduce downtime for your clients with Lenovo's on-site service, ensuring minimal disruption to their business operations.
• Offer a comprehensive 5-year service agreement, providing long-term value and recurring revenue opportunities.
• Enhance your product portfolio with a high-demand service upgrade that complements Lenovo desktops.
• On-site service ensures quick resolution of hardware issues, minimizing the need for complex troubleshooting by your customers.
• Increase customer satisfaction by providing a seamless and reliable support experience directly at their location.
• Parts and labor coverage included, eliminating hidden costs and simplifying service management for your clients.
• Expand your service offerings and gain a competitive edge by providing premium on-site support solutions.

FAQ:

Q: What Lenovo devices are compatible with this service?
A: This Onsite Upgrade service is primarily designed for Lenovo desktops with an existing 3-year on-site warranty.

Q: What does the 5-year service agreement cover?
A: The agreement covers parts and labor for hardware repairs performed on-site by certified Lenovo technicians.

Q: How quickly can on-site service be scheduled?
A: Service scheduling depends on location and availability, but Lenovo aims to provide prompt on-site support to minimize downtime.

Q: What happens if a part needs to be replaced?
A: Lenovo will provide and install genuine replacement parts as needed, covered under the service agreement.

Q: Is this service transferable if the desktop is sold?
A: Please refer to the full terms and conditions of the service agreement for details on transferability.

Q: Can Lenovo Lenovo Onsite Upgrade LNPC5434 Laptop Bags price be negotiated?
A: Yes, Price can be negotiated through the RFQ Process with Approvals. Click for Process