Lenovo
Lenovo Premier Support with Onsite NBD - extended service agreement, 3 years onsite
All Products
MPN:5WS0V07066
SKU:MLCD000027
Product Highlights
- On-site support for rapid issue resolution.
- Next business day response for minimal downtime.
- Comprehensive parts and labor coverage.
- 3-year contract for extended peace of mind.
- Enhances device uptime and productivity.
Description
- Ensure your clients experience uninterrupted productivity with Lenovo Premier Support, minimizing downtime and maximizing efficiency - a key selling point for your business customers.
- Offer extended service agreements, providing a consistent revenue stream and enhancing customer loyalty.
- Benefit from Lenovo's on-site, next business day support, reducing the burden on your own technical resources and improving customer satisfaction.
- Provide comprehensive parts and labor coverage, shielding your clients from unexpected repair costs and increasing the value of your offerings.
- Increase your competitive edge by offering premium support services that differentiate your products from standard offerings.
- Streamline your service delivery with Lenovo's established support infrastructure, ensuring efficient and reliable service for your customers.
- Expand your portfolio with a high-demand service product, catering to businesses that prioritize uptime and performance.
- Offer a 3-year service contract, providing long-term value to your clients and securing recurring business opportunities.
FAQ:
Q: What does Lenovo Premier Support cover?
A: It includes on-site service, next business day response, and parts and labor coverage for Lenovo devices.
Q: How does on-site support benefit my customers?
A: It allows for faster issue resolution and minimizes downtime by having a technician come to their location.
Q: What is the response time for Lenovo Premier Support?
A: The standard response time is next business day, ensuring minimal disruption to your customers' operations.
Q: What types of issues are covered under the service agreement?
A: The agreement covers a wide range of hardware and software issues, including repairs and replacements.
Q: Is this service agreement transferable if my customer sells their device?
A: Please refer to Lenovo's specific terms and conditions regarding service agreement transfers.
Q: Can Lenovo Premier Support with Onsite NBD price be negotiated?
A: Yes, Price can be negotiated through the RFQ Process with Approvals. Click for Process