Lenovo Premier Support with Onsite NBD - extended service agreement, 3 years onsite

• Ensure seamless operation with Lenovo Premier Support, minimizing downtime and maximizing productivity for your clients.
• Offer your customers extended service coverage with a 3-year onsite agreement, increasing customer satisfaction and loyalty.
• Provide next business day (NBD) response time, ensuring rapid resolution of issues and minimizing disruptions to your clients' businesses.
• Benefit from parts and labor coverage, reducing unexpected repair costs for your customers and increasing profitability for you.
• On-site service ensures convenient support for your customers, eliminating the need for them to ship devices for repair.
• Increase your value proposition by offering a comprehensive support package that enhances the reliability and longevity of Lenovo products.
• Gain a competitive edge by providing premium support services that differentiate your offerings from standard warranties.
• Streamline your support operations with Lenovo's efficient service network, reducing administrative overhead and improving customer service.

FAQ:

Q: What does Lenovo Premier Support cover?
A: It covers parts and labor, and provides on-site service with next business day response for hardware issues.

Q: How long is the Lenovo Premier Support coverage period?
A: This agreement provides coverage for 3 years.

Q: What is the response time for Lenovo Premier Support?
A: The response time is next business day, ensuring quick resolution of hardware problems.

Q: Is the service provided on-site?
A: Yes, the service is provided on-site, eliminating the need to ship the device for repairs.

Q: What type of issues does this service cover?
A: This service covers hardware issues and provides parts and labor for repairs.

Q: Can Lenovo Premier Support with Onsite NBD price be negotiated?
A: Yes, Price can be negotiated through the RFQ Process with Approvals. Click for Process