Poly 487P-69421C-160 Poly+ 1 Year Service

Comprehensive Coverage: The Poly+ 1 Year Service provides extensive coverage for your Poly products, including hardware and software support, ensuring peace of mind and protection against unexpected issues.

Premium Support: Access expert technical assistance and troubleshooting support from Poly's dedicated team of professionals, ensuring prompt resolution of any issues and minimizing downtime.

Priority Service: Benefit from priority service and expedited resolution times, ensuring that any issues are addressed swiftly to minimize disruptions to your operations.

Software Updates: Stay up-to-date with the latest software enhancements and features, with access to regular software updates and patches included as part of the service package.

Remote Diagnostics: Enjoy the convenience of remote diagnostics and troubleshooting, allowing for quick identification and resolution of potential issues without the need for onsite visits.

Extended Warranty: Extend the warranty coverage for your Poly products, providing added protection and assurance of quality and reliability beyond the standard warranty period.

Cost Savings: Avoid unexpected repair costs and downtime expenses with the Poly+ 1 Year Service, providing cost-effective coverage and support for your Poly devices.

Enhanced Productivity: Maximize productivity and efficiency with reliable support and maintenance services, ensuring that your Poly products perform optimally at all times.

FAQs:


Q: What products are covered under the Poly+ 1 Year Service?
A: The Poly+ 1 Year Service covers a wide range of Poly products, including headsets, conference phones, and other communication devices.

Q: How do I activate the Poly+ 1 Year Service after purchase?
A: Upon purchase, you will receive instructions on how to activate the service, typically through Poly's online portal or customer support channels.

Q: Can I transfer the Poly+ 1 Year Service to another user or organization?
A: The service is typically non-transferable and is tied to the original purchaser or registered device. Please refer to the service terms and conditions for more information.

Q: What is the turnaround time for service requests under the Poly+ 1 Year Service?
A: The service aims to provide expedited resolution times, with turnaround times varying depending on the nature and severity of the issue. Priority is given to critical issues affecting business operations.

Q: Does the Poly+ 1 Year Service include onsite support?
A: While the service primarily offers remote support, onsite assistance may be available for certain situations or at an additional cost. Please contact Poly support for more information.