AULA's limited warranty provides remedies such as repair, replacement, or refund for defects in material and workmanship.

Valid warranty claims are generally processed through the point-of-purchase retailer during the first thirty (30) days after purchase.

If warranty claim cannot be processed through the point-of-purchase retailer, consumers can contact AULA's Customer Care for assistance.

AULA's liability and remedy for any breach of warranty include repair, replacement, or refund at AULA's option, provided the hardware is returned with proof of purchase.

Shipping and handling charges may apply except where prohibited by applicable law.

AULA may replace the product, provide a functionally equivalent product, or repair the product with new, refurbished, or used parts in compliance with technical specifications.

AULA warrants to the original purchaser that AULA hardware products shall be free from defects in material and workmanship for a specified period.

The warranty duration varies depending on the product and is identified on the product package or AULA's website.

Warranty services can be accessed through AULA Authorized Walk-in Centre or Home Pick-up and drop service.

AULA's warranty coverage includes repair or replacement of defective products at the sole discretion of AULA.

Proof of purchase, consumer personal details, and the original product with all accessories are required for warranty claims.

Replacement products are warranted for the remainder of the original product’s warranty period or fifteen (15) days, whichever is longer.

If a replacement product is not available at the SERVICE CENTRE location, consumers may be requested to return at a later time to collect the warranty replacement product.

The warranty replacement product will be opened and demonstrated by the SERVICE CENTRE to ensure full functionality at the time of exchange.

A replacement product is warranted for the remainder of the original product’s warranty period or fifteen (15) days, whichever is longer.