Only Odio branded products, imported or manufactured by Odio Zone Private Limited, are eligible for return and refund

Products must be returned within a specified timeframe for a refund or exchange.

Returns are accepted only for manufacturing defects or issues covered under the warranty.

Customers must provide original tax invoice copies and product details for return or refund requests.

Returns or refunds are not applicable for products damaged due to misuse, liquid damage, or physical abuse.

Products with alterations, repairs by unauthorized persons, or tampering are not eligible for return or refund.

Customers can contact customer support via phone or email to initiate return or refund requests.

For Bangalore customers, visits to the service center can also facilitate return or refund processes.

Returned products must be in their original packaging and accompanied by the original brand box and invoice copy.

Return shipping and handling charges may apply.